Order and payment
1
Recommendations
For products with complex specifications or requiring technical information, please provide your requirements and complete details so that we can recommend the most suitable product for you.
The company reserves the right not to accept returns for incorrect models, types of products, or items returned more than 3 business days after purchase, except in cases of defective or damaged goods due to manufacturing processes.
2
Receiving and delivering goods.
Customers can pick up their goods at the company office or choose delivery service (additional charges may apply, please inquire for details).
For deliveries outside of Bangkok, we can ship via private courier companies, express parcel services, or the postal service, depending on suitability. Service fees will be determined by the service provider.
However, product delivery will only be processed after the company has received full payment.
3
Payment
Customers can pay by cash or bank transfer. In the case of bank transfers, customers are responsible for bank fees and any other related charges (if any). The company only accepts the full amount of the payment.
Customers can inquire about convenient banks for transfers. After making the payment, please inform us of the transfer details and attach proof of payment via your preferred contact method so that the company can verify and confirm receipt of the payment. We will notify you of the result within 2 business days.
Tax invoice issuance policy
If you require a full tax invoice, please provide complete information and attach the following supporting documents:
Form P.P.20 and certificate of registration (for legal entities).
Or a copy of your national ID card (for individuals), certified as a true copy, crossed out, and with the following text:
"For use only in contacting and purchasing products from Hypower Co., Ltd." (Dated)
The company reserves the right not to issue tax invoices containing information that does not match the customer's specifications, including invoices with amounts higher than the actual amount or those listing items that do not match the items ordered.